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Cancellation & Refund Policy

Last Updated: November 3, 2026 | Effective Date: January 18, 2026

At Breathe Better Hub (operated by Apurba Krishna Saha, Sole Proprietor, GSTIN: 19BHVPS0113B1ZE), we are committed to providing a transparent and high-value experience. This policy explains our cancellation and refund processes for all masterclasses, webinars, and coaching memberships.

1. Masterclass & Live Webinar Registrations (₹99 Ticket)

  • Cancellations Prior to the Session: If you register for a live masterclass and are unable to attend, you may request a 100% full refund by notifying us via email at info@breathebetterhub.com at least 24 hours prior to the scheduled start time.
  • Free Batch Rescheduling: As an alternative, you can reschedule your ticket to the next available live batch at zero additional cost by contacting our support team at least 4 hours before the session.
  • Organizer Rescheduling or Cancellation: If a scheduled live session is postponed or cancelled by Breathe Better Hub due to technical difficulties or unforeseen emergencies, you will be offered an immediate choice between a 100% full refund or automatic transfer to the rescheduled date.
  • Post-Session Policy: Once a live session has commenced or concluded, registration fees are deemed utilized and are non-refundable.

2. Digital Downloads & Pre-Recorded Mini-Courses

Digital products such as the 10-Minute Burnout Recovery Plan PDF and instant-access audio recordings are unlocked and delivered immediately upon payment confirmation.

  • Because digital files cannot be physically returned once accessed, refunds for digital downloads are only issued if the delivered file is corrupt, broken, or in the rare event that access could not be delivered to you and our support team is unable to resolve the technical failure within 24 hours.

3. Coaching Memberships (Silver, Gold, Diamond)

  • 7-Day Satisfaction Guarantee: For comprehensive coaching programs (such as the 30-day Silver Membership), we offer a 7-day satisfaction window from the date of enrollment.
  • Refunds for coaching programs are evaluated and issued on a pro-rata basis (deducting the fair value of individual 1-on-1 calls or personalized assessments already completed), as stipulated in your individual client enrollment agreement.

4. Duplicate Charges & Technical Errors

If you experience an accidental double deduction or multiple charges caused by network timeout or payment gateway delays, the excess amount will be refunded 100% in full immediately upon notification.

5. Mode of Refund

All approved refunds are credited back exclusively to the original payment method used during checkout (Credit/Debit Card, Net Banking, or UPI account). We do not issue cash refunds or transfers to alternate third-party accounts.

6. Refund Processing Timeline

Once your refund request is verified and approved:

  • The refund is initiated within 24 business hours of approval.
  • The credited funds will typically reflect in your bank account, card, or UPI wallet within 5 to 7 business days, in accordance with standard Indian banking settlement cycles.

7. How to Request a Refund

To submit a cancellation or refund request, please contact our support team:

Email: info@breathebetterhub.com

WhatsApp Support: +91 8942904842 / +971 55 578 1898

Support Hours: Monday through Saturday, 9:00 AM – 6:00 PM IST

Please provide your Full Name, Registered Email, Razorpay Payment ID, and a brief description of your request to ensure rapid processing.